[{"data":1,"prerenderedAt":69},["ShallowReactive",2],{"$fqesithhg3zrh":3},{"data":4},[5,9,13,17,21,25,29,33,37,41,45,49,53,57,61,65],{"id":6,"question":7,"answer":8},1,"Do I have to pay for every employee (Operative) I add to the system?","No, all plans include free unlimited Operatives.\nYou only pay for users who log in to the app. You can create an unlimited number of Operative profiles, these are employees who don't need access to the app but can still receive job notifications via email or text message. Only users who need to log in (such as managers or team leads) count towards your subscription.",{"id":10,"question":11,"answer":12},2,"What is Flexible billing?","MyAbseil offers Flexible Billing, which means you'll only be billed for the number of active users you have in a given month. You have the freedom to add, remove or change a user's status at any time.",{"id":14,"question":15,"answer":16},3,"What payment methods do you accept?","MyAbseil accepts all major credit cards. We use Stripe as our third-party payment processor.",{"id":18,"question":19,"answer":20},4,"Is my data secure?","Yes, we take security very seriously. All your data is hosted with Amazon Web Services, a world leader in cloud hosting solutions.",{"id":22,"question":23,"answer":24},5,"Am I locked into a contract?","There's no contract, just pay as you go. You can cancel at any time without any hidden fees.",{"id":26,"question":27,"answer":28},6,"Are there any setup fees?","No. There are no hidden setup fees.",{"id":30,"question":31,"answer":32},7,"Do I need a credit card to sign up for the free account?","No. You can register and use MyAbseil for free, and there's no requirement to provide your credit card information. As long as you have fewer than 4 users, you can enjoy our software for free indefinitely.",{"id":34,"question":35,"answer":36},8,"How does the subscription service work? Can I cancel my subscription?","MyAbseil is a subscription-based service, which means that your plan renews every month.\nYou can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.",{"id":38,"question":39,"answer":40},9,"Do you offer a free version?","Yes, we offer free to all accounts with up to 3 Users. You'll have access to all the features of the software.",{"id":42,"question":43,"answer":44},10,"Can I pay in my local currency and do taxes apply?","Our prices are in US dollars, and your bank will convert them to your local currency when you make your purchase. Your invoice will also be in US dollars. Please be aware that our prices don't include taxes, you will be responsible for them.",{"id":46,"question":47,"answer":48},11,"What counts as a user versus an operative?","\u003Cp style=\"text-align: left;\">Users are the people who log in to MyAbseil. There are three types:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp style=\"text-align: left;\">Office staff use the admin dashboard to plan jobs and manage operations.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"text-align: left;\">Logistics staff, such as drivers, use the app to manage equipment.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"text-align: left;\">Team leads are assigned to jobs. On site, they fill in the digital forms, capture signatures from their team and log rope hours.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"id":50,"question":51,"answer":52},12,"What happens when I need more than 3 users?","\u003Cp style=\"text-align: left;\">Upgrade to \u003Cstrong>Professional\u003C\u002Fstrong> and add as many users as you need. Your forms, jobs and equipment records stay exactly as they are. \u003Cstrong>Operatives stay free.\u003C\u002Fstrong>\u003C\u002Fp>",{"id":54,"question":55,"answer":56},13,"Is onboarding included?","\u003Cp style=\"text-align: left;\">Yes, on \u003Cstrong>Professional\u003C\u002Fstrong> and \u003Cstrong>Enterprise\u003C\u002Fstrong>. We set up your account and migrate your existing forms and equipment data, free of charge. Most teams are up and running within\u003Cstrong> 14 days\u003C\u002Fstrong>. The Free plan doesn't include onboarding.\u003C\u002Fp>",{"id":58,"question":59,"answer":60},14,"Does the app work without signal?","\u003Cp style=\"text-align: left;\">Yes. Operatives can complete and sign forms \u003Cstrong>offline\u003C\u002Fstrong>, and they sync once the device is back online.\u003C\u002Fp>",{"id":62,"question":63,"answer":64},15,"When does Enterprise make sense?","\u003Cp style=\"text-align: left;\">Enterprise is for companies rolling out MyAbseil across several divisions or regions, or that need custom workflows, integrations or API access. Volume discounts start from 25 users. Book a 30-minute call and we'll send a custom quote within one business day.\u003C\u002Fp>",{"id":66,"question":67,"answer":68},16,"Can I get my data out if I leave?","\u003Cp style=\"text-align: left;\">Yes, your data is always yours. You can export your records to CSV at any time, directly from MyAbseil. If you're moving to another platform, you can also ask us for a custom export, and we'll prepare it for you so nothing gets left behind.\u003C\u002Fp>",1791258004769]